by Chris Collins | Sep 24, 2018 | Blog
EASY PROCEDURES AND LANGUAGE TRICKS THAT WILL IMPROVE YOUR CUSTOMER SERVICE NOW! In Pet The Dog: Simple Customer Service Solutions For You we’ve compiled the best tips we’ve spent years learning and testing in order to provide you with these user-friendly, real-world...
by Chris Collins | Sep 24, 2018 | Blog
HOW TO TELL THE DIFFERENCE BETWEEN A GOOD IDEA AND A GOOD BUSINESS Lots of people have great ideas – my doorman pitches me a new business every week. But great ideas don’t always translate into a great business. To prove my point think about these stats: In 2013,...
by Chris Collins | Sep 24, 2018 | Blog
Should you? Or, shouldn’t you? People have wildly different opinions about whether it’s a good idea to go into business with family and friends, and for good reason. Personally, I have dreams of grandeur that in some situations it can go well, but plenty of my close...
by Chris Collins | Aug 26, 2018 | Blog, Featured
Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody thinks about when it comes to customer service is if you’re selling a commodity, somebody else can sell it for less. If you have terrible...
by Chris Collins | Aug 13, 2018 | Blog
Recently, at one of my mastermind groups, someone asked our guest speaker, Tony Robbins, how he managed a work, life balance. You want to know how he answered? He laughed. Ask any super successful, driven professional how they balance their work life and their...
by Chris Collins | Aug 10, 2018 | Blog
Let me preface this by saying, I like Equinox. Every morning at 6am, I head into the Downtown Los Angeles location and am greeted by smiling, familiar faces. I get my workout in and the equipment is always clean — there are Kiehl’s products in the locker rooms, and...
